• Concentrix


    Call Center


    Customer Service Advisor II
    Category: Customer Service and Call Center
    The Advisor II, Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of non-routine problems regarding client's product or services. In a world full of average, we stand out. We believe experience is everything. Period. To ...read more
    Contact: Brandee Dye or Maria Castaneda
    Phone:(903) 655-4731
    Customer Service Advisor II
    Category: Customer Services
    Advisors will handle inbound calls to assist in helping and educating the customers in all aspects of their accounts. Advisors will be responsible to provide first call resolution with accurate, courteous, and informative responses to the customers.  In some cases, calls will involve problem-solving skills to resolve all inquiries. Advisors use probing questions to define customer ...read more
    Contact: Brandee Dye
    Phone:(903) 655-4731